Dynamic Dogs Limited (“we”) respect your privacy. This policy details how personal data we collect from you, or which you provide to us, will be dealt with by us. By visiting www.designerdogfoods.co.uk (“our site”) you are accepting and consenting to this Policy.
In a nutshell – we never sell your information or do anything other than send your dog food or information on our dog food!
All personal information is processed in accordance with local law and is never sold to third parties
We may collect and process the following data about you:
Information you give us: you may give us information about you by filling in forms on our site or by phone or e-mail. This includes your name, contact information and payment details. We will use this information in order to provide the goods an/or services and/or information that you request from us. We may notify you of any changes to our recipes or availability of our dog food. We may also inform you of other recipes we offer that are similar to those that you have already purchased or enquired about or perhaps other dog goods or services we feel may be of interest to you.
We may automatically collect technical information about you when you visit our site: such as the Internet protocol (IP) address used to connect your computer to the Internet, your time zone setting, your login information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit, including the full URL clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. This information will help us to present our goods in the most effective manner for you and may help us for troubleshooting and data analysis and survey purposes.
Information from third parties: we work closely with third parties (re-sellers, breeders etc) and may receive information about you from them.
Disclosure of your information: We only share your information with people if it is necessary to comply with a legal obligation or for the purposes of fraud protection and credit risk. We will need to share your delivery address and instructions with a courier in order to fulfil our delivery to you.
STORING YOUR PERSONAL DATA: Your password is confidential and should not be shared with anyone else. The transmission of information via the internet is never completely secure, any transmission is at your own risk. We use a secure payment gateway provided by a third party for your card details.